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Fees & Services lets you manage your inspection pricing, tax settings, default discounts, and additional services. These settings help streamline Work Order creation by keeping your standard pricing and services readily available.

Access Fees & Services

  1. Select Settings from the main navigation.
  2. Choose Business Settings.
  3. Select Fees & Services from the left-hand menu.
You’ll see three sections: Inspection Fee & Taxes, Default Discount, and Ancillary Services.

Inspection Fee & Taxes

Configure your standard inspection fee and applicable taxes. Enter your preferred values in the corresponding fields. These settings provide the standard pricing information used when preparing Work Orders.
Tax requirements vary by jurisdiction. Ensure your tax rate and tax code reflect the requirements applicable to your business.

Default Discount

You can configure a discount that is automatically applied when creating Work Orders. The default discount is used when a Work Order doesn’t have its own discount.

Configure a Default Discount

  1. Locate the Default Discount section.
  2. Choose your preferred discount type:
    • $ Dollar — A fixed dollar amount.
    • % Percentage — A percentage-based discount.
  3. Enter the discount amount or percentage.
If you don’t want to offer a default discount, leave the value at 0.
You can specify a different discount on an individual Work Order without changing your business-wide default.

Ancillary Services

Ancillary Services are additional inspection services you offer beyond a general home inspection. InspectIQ provides an editable service catalog that you can customize for your business. Examples of ancillary services include:
  • Pool & Spa
  • Radon Testing
  • Mold
  • WDI/Termite
  • Thermal Imaging
  • Sewer Scope
  • Asbestos Sampling
You can rename services, adjust their pricing, add your own, or remove services you don’t offer.

Edit an Existing Service

  1. Locate the service in the Ancillary Services list.
  2. Click the service name to rename it.
  3. Update its price in the adjacent field.
This allows you to maintain your service catalog as your pricing or offerings change.

Add a New Service

  1. Scroll to the bottom of the Ancillary Services list.
  2. Select + Add Service.
  3. Enter the service name.
  4. Enter the service price.
The new service is added to your catalog.

Enable or Disable a Service

Each service includes an ON/OFF toggle.
  • ON — The service is available to select when creating new Work Orders.
  • OFF — The service is hidden from new Work Orders.
This is useful when you temporarily stop offering a service but want to retain it in your catalog.

Delete a Service

To remove a service from your catalog, select the X beside its name.
If you only want to hide a service temporarily, use the OFF toggle instead of deleting it.

Using Your Pricing in Work Orders

When creating a Work Order, your configured fees and services provide a starting point for inspection pricing. You can:
  • Use your standard general inspection fee.
  • Include applicable taxes.
  • Apply the default discount or specify a different one.
  • Select additional services from your enabled Ancillary Services catalog.
This helps keep pricing consistent while allowing flexibility for individual inspections.

Before Creating Your First Work Order

Review the following:
  • Your General Inspection Fee is correct.
  • Your Tax Rate and Tax Code Name are configured.
  • Your Default Discount reflects your pricing policy.
  • Your Ancillary Services list includes the services you offer.
  • Each service has the correct price.
  • Unavailable services are switched OFF.
Keep your Fees & Services settings up to date so you don’t have to repeatedly adjust pricing when creating Work Orders.