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Subscription & Billing lets you review your current InspectIQ plan, monitor report usage, purchase additional reports, and manage your billing information.

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Access Subscription & Billing

  1. Select Settings from the main navigation.
  2. Choose Business Settings.
  3. Select Subscription & Billing from the left-hand menu.

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Your Current Subscription

At the top of the page, you’ll see an overview of your current subscription.

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Monitor Report Usage

The Reports This Period indicator shows how many reports you’ve used during your current subscription period. For example, 10 / 40 means you’ve used 10 of your 40 available reports. Check this indicator to monitor your usage and determine whether you need additional reports.

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Change Your Subscription Plan

The Change plan section displays the available InspectIQ subscription plans. Each plan shows its monthly price, included inspection allowance, and number of team seats. Your active plan is marked Current.

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Switch Plans

  1. Locate the plan you want to change to.
  2. Review its included reports, seats, and monthly pricing.
  3. Select Switch beside the plan.
  4. Follow the prompts to complete your plan change.
Subscription plans have different report allowances and team seat limits. Review the available options before switching plans.

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Purchase Additional Reports

If you need more reports during your current subscription period, you can purchase an additional report pack. Available options shown in InspectIQ include:
  • +10 Reports
  • +25 Reports
These are one-time purchases that add reports to your current subscription period.

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Buy Additional Reports

  1. Scroll to Need more reports this month?
  2. Choose the report pack you want.
  3. Select Buy.
  4. Complete the payment through Stripe Checkout.
The additional reports are intended to supplement your existing subscription allowance for the current period.
Check your remaining reports before purchasing an add-on pack. You may find that switching plans better suits your inspection volume.

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Manage Your Billing

InspectIQ uses Stripe to manage subscription billing and payments.

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Open the Billing Portal

  1. Scroll to the bottom of Subscription & Billing.
  2. Select Manage billing (Stripe portal).
  3. You’ll be directed to Stripe’s secure billing portal.
Use the portal to review and manage the billing options available for your subscription.
Billing information and available management options are handled through Stripe.

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Review Your Subscription Regularly

We recommend reviewing your subscription when:
  • Your monthly inspection volume increases.
  • You need additional report capacity.
  • You’re adding inspectors to your team.
  • Your billing information needs updating.
  • You’re considering changing subscription plans.
Keeping your subscription aligned with your business needs helps ensure you have the appropriate report allowance and team capacity.